Opening a Bank AccountWio Bank (personal account)

The UAE banking system is characterized by a high level of reliability and a variety of financial services offered by both local and international banks. UAE banks provide their clients with a wide range of banking products, including loans, accounts, investments, and insurance, as well as e-banking services and mobile applications.

There are about 50 national and foreign banks operating in the UAE, varying in their goals and specializations:

1. Central bank: the main financial regulator of the country's banking system, monitoring and controlling financial markets, currency issuance, inflation, and ensuring the stability of the UAE's financial system.
2. Commercial banks: financial institutions that accept deposits, provide loans, and offer various banking services to both individuals and businesses.
3. Investment banks: act as intermediaries between large enterprises and investors, providing services for capital placement, asset management, mergers, and acquisitions.
4. Corporate banks: specialize in serving enterprises and companies, providing financial support and lending in various sectors of the economy.
5. Islamic banks: financial institutions operating based on Shariah principles and on the basis of "financial justice", offering alternative banking solutions such as risk and profit-sharing between the bank and the client instead of a fixed interest rate.
6. Digital banks: provide banking services exclusively through digital communication channels in an online format, using mobile applications and internet banking.

Wio Bank is a digital financial platform established in 2022 with the goal of providing advanced banking services and products for individuals and businesses. Wio Bank is regulated by the Central Bank of the UAE, with shareholders including Abu Dhabi Development Company ADQ, Alpha Dhabi Holding, e&, and First Abu Dhabi Bank (FAB). Founded on principles of flexibility, accessibility, and technological progress, Wio Bank aims to transform the banking sector by making it convenient and accessible for every client.

Wio Bank offers three main products:

1. Wio Business. A product aimed at freelancers, startups, and small, medium, and large businesses, providing flexible and convenient banking solutions. This includes business accounts, corporate finance management, international transfers, and support in automating accounting and reporting.
2. Wio Personal. A product for individuals, offering mobile and online banking solutions. This includes convenient ways to manage personal finances, instant transfers, and access to a wide range of financial products.
3. Wio Invest. A product for private investors, offering a convenient online platform for managing investments. This includes access to various investment tools and services.

Wio Bank strives to stay ahead by offering its clients not only standard banking services but also innovative solutions that make financial management simpler, more convenient, and safer.

Opening a bank account with Wio Bank provides individuals and businesses with numerous benefits and opportunities:

• Digitalization. A fully digital platform available 24/7 through a mobile app, making banking services convenient and accessible anytime, anywhere.
• Quick Account Opening. The account opening process takes minimal time thanks to a streamlined procedure, no paperwork, and support at all stages.
• Innovative Technologies. Implementation of modern technologies and integration with various tools for businesses and individuals, improving the client experience, simplifying financial management, and automating accounting.
• Multi-Currency Support. The ability to work with multiple currencies ensures convenience in international transactions.
• Variety of Products and Services. A full range of financial solutions, including bank accounts, loans, and investment products.
• Competitive Rates. Transparent and affordable rates make banking services beneficial for all clients.
• Security and Confidentiality. High standards of data security and protection of clients' personal information, including strong encryption, biometric login, and fraud protection.
• 24/7 Customer Support. Professional assistance is available 24/7, ready to resolve any client questions and issues.

Wio Bank offers modern and reliable financial solutions designed to simplify financial management and enhance the convenience of banking operations.

Wio Bank opens personal bank accounts only for UAE residents.

Overview and Key Features of the Wio Personal Product:

• Spending with Wio. The Wio Personal Mastercard allows for the use of both personal and borrowed funds, switching between debit and credit modes on a single card, earning cashback on all expenditures. The card is available in both physical and virtual formats, enabling real-time transaction tracking and budget control.
• Wio Credit. Offering low-interest credit with a 60-day interest-free period and instant application approval. It provides the option to choose billing dates and enable autopayments to avoid missed payments.
• Savings Account. Savings with the best interest rates are available in two types: Fixed Saving Spaces and Saving Spaces. Fixed Saving Spaces offer higher interest rates for a fixed term, while Saving Spaces provide flexibility in money management, requiring no minimum balance and allowing instant access to funds.
• Investment Account. Access to over 2,000 UAE and US stocks, ETFs, and fractional shares through a single app with easy account funding and instant trading, starting from just $1.
• International Transfers. Secure money transfers to over 100 countries with competitive exchange rates and no hidden fees.
• Automated Recurring Transfers. The "Scheduled Transfers" feature allows for automatic regular payments to any valid IBAN, eliminating the need for manual reminders.
• Wio Carbon Calculator. Tracking and improving daily spending with environmental impact in mind, with the option to offset the carbon footprint through donations to restore the UAE's mangrove ecosystems.

Wio Personal Product Rates

1. Wio Standard (AED 25/month or free)
   •  Terms
     • Free if a minimum balance of AED 3,000 is maintained
     • Option to upgrade to Wio Plus+.
   • Wio Cards
     
     •  Plastic card (AED):
       • Free (replacement card — AED 26.25)
       • Daily cash withdrawal limit — AED 20,000
       • Total daily transaction limit — AED 125,000 or set limit.
     • Virtual card (AED):
       • free.
     • Multi-currency account (USD, EUR, GBP): free.
     • Cash withdrawals and deposits (FAB ATMs): free.
     • Cash withdrawals (other UAE ATMs) — AED 2.10.
     • Cash withdrawals (GCC ATMs) — AED 6.30.
     • International cash withdrawals — AED 21.
   • Transfers
     • Local transfers: free.
     • Foreign exchange fee — 2%.
     • International transfers via Swift: free.
     • International transfers via correspondent banks: Wio and correspondent bank fees apply.
     • Daily transfer limit for local and international transactions is AED 300,000 for all available currencies.
   • Cashback
     • No cashback.
   • Saving Spaces Account (AED, USD)
     • No minimum balance required.
     • No rewards.
2. Wio Plus+ (AED 49/month or free)
   • Terms
     • Free if a minimum balance of AED 35,000 is maintained
     • Option to downgrade to Wio Standard.
   • Wio Cards
     
     • Plastic card (AED): 
       • Free (replacement card — AED 26.25).
       • Daily cash withdrawal limit — AED 20,000.
       • Total daily transaction limit — AED 125,000 or the set limit.
     • Virtual card (AED):
       • Free.
     • Multi-currency account (USD, EUR, GBP): free.
     • Cash withdrawals and deposits (FAB ATMs): free.
     • Cash withdrawals (other UAE ATMs) — AED 2.10.
     • Cash withdrawals (GCC ATMs) — AED 6.30.
     • International cash withdrawals — AED 21.
     • Cheque book: Not available.
   • Transfers
     • Local transfers: free.
     • Foreign exchange fee — 2%.
     • International transfers via Swift: free.
     • International transfers via correspondent banks: Wio and correspondent bank fees apply.
     • International transfers via correspondent banks: Wio and correspondent bank fees apply.
     • Daily transfer limit for local and international transactions is 500,000 AED for all available currencies.
   • Cashback
     • Maximum cashback — AED 2,500/month.
     • 1% on all purchases made with personal funds.
     • 2% on all purchases using Wio Credit.
     • Cashback can be credited to current, savings, or investment accounts.
   • Saving Spaces Account (AED, USD)
     • No minimum balance required.
     • Rewards (AED) — 5% p.a.
     • Rewards (USD) — 4.25% p.a.
   • Fixed Saving Spaces Account (AED)
     • No minimum balance required.
     • Rewards for a fixed term of 30 or 90 days (AED) — 5% p.a., no early withdrawal penalty.
     • Rewards for a fixed term of 180 or 360 days (AED) — 5.2% p.a., 1.25% early withdrawal penalty.

Wio Bank opens personal bank accounts in AED, USD, EUR, and GBP.

Wio Bank does not have its own ATMs, but cash withdrawals and deposits can be made without fees at First Abu Dhabi Bank (FAB) ATMs.

"Wio Care" Support Service:

• Phone: +971 600 500946
• Email: [email protected]
• Website: www.wio.io

Legal Address: Etihad Airways Centre, 5th Floor, Abu Dhabi, UAE.