Service Company SetupLanguage Interpretation

1. Contact details of the applicant: full name, email, phone number, residential address
2. Information about the company being registered: company name, legal form, main activity sector, type of office solution

• To gain access to the AXS portal, an expression of interest application for company registration in Dubai Media City must be submitted.
• AXS will send the access details to the portal to the email address provided in the application.

Access to the AXS Portal

Shareholder - Individual

1. Personal documents of the shareholder, general manager and authorised officers:
   • Passport copy
   • Emirates ID and UAE resident visa copies (for UAE residents)

Shareholder - Body Corporate

1. Certificate of Incorporation
2. Memorandum and Articles of Association (MoA and AoA)
3. Board Resolution
4. Certificate of Good Standing
5. Company information: website
6. Details of the authorized representative of the company: full name, email, phone number, residential address

1. Completed Company Registration Application form containing the following basic information:
   • Legal form
   • Three preferred company names listed in order of priority
   • List of business activities
   • Share capital amount
   • Shareholders ownership shares
   • Ultimate Beneficial Owners (UBO) information
   • Contact details of the the shareholder, general manager and authorised officers: email, phone number, residential address
2. Declaration of Appointment as General Manager

• The company's trade name must comply with Dubai Media City requirements.
• The company's business activities must be selected from the list of business activities available in Dubai Media City.
• The founding documents of the body corporate shareholder must be notarized, translated into English, and legalized by the UAE embassy.
• Initial approval for company registration is valid for 2 months.
• Dubai Media City may require additional documents, such as a copy of the home country ID, a Police Clearance Certificate, a Medical Card, and others, depending on the risk level associated with the shareholder's nationality.
• Costs and terms may be increased at the discretion of Dubai Media City.

Initial Approval for company registration

1. None (previously provided)

• Various rental property options are available in Dubai Media City, provided upon preliminary request and subject to availability:
• 1. Hot Desk (AED 12,600/year). A workspace in a coworking space with unlimited access during working hours. The Hot Desk affords 1 visa quota. A refundable deposit of AED 5,000 will be charged.
  2. Dedicated Desk (AED 37,800/year). A dedicated workspace in a coworking space with unlimited access during working hours. The Dedicated Desk affords 2 visa quotas. A refundable deposit of AED 5,000 will be charged.
  3. Dedicated Office (from AED 75,600/year). Office starting from 100 sq.ft. with unlimited access during working hours. The number of visa quotas is determined by the rented area. A refundable deposit of AED 5,000 will be charged.
  4. Shell & Core Office (from AED 200 per sq. ft./year). An unfurnished office with unlimited 24/7 access. The number of visa quotas is determined by the rented area, calculated at 60 sq.ft. per visa quota. A refundable deposit, insurance fee and a registration fee for the lease contract in the Ejari system will be charged.
• Companies registered in Dubai Media City can lease spaces within D/Quarters, a modern business complex offering offices and coworking spaces for startups and businesses, subject to availability:

• 1. Open Quarters (AED 12,600/year). A workspace in a coworking space with unlimited 24/7 access. The Open Quarters affords 1 visa quota. A refundable deposit of AED 5,000 will be charged.
  2. Desk Quarters (AED 37,800/year). A dedicated workspace in a coworking space with unlimited 24/7 access. The Desk Quarters affords 2 visa quotas. A refundable deposit of AED 5,000 will be charged.
  3. Office Quarters (from AED 56,700/year). Office starting from 100 sq.ft. with unlimited 24/7 access during. The number of visa quotas is determined by the rented area. A refundable deposit of AED 5,000 will be charged.

Lease Agreement

1. None (previously provided)

• The procedure for identity verification (KYC) is conducted electronically in the presence of a Dubai Media City representative via video call, with identity verification using a passport, or in person at the Dubai Media City office.
• Registration forms include:
  • Shareholders' Resolution for Company Incorporation
  • Articles of Association (AoA)
  • Declaration Form
• The original registration forms must be submitted to Dubai Media City within 60 days from the date the company’s license is issued.

Verification of the shareholder's identity

Signed registration forms in electronic form

1. None (previously provided)

• Company incorporation documents are issued in electronic form.
• Upon completion of the registration, Dubai Media City uploads all documents to the AXS portal.

Certificate of Incorporation

Articles of Association (AoA)

License

Share Certificate

Lease Agreement

1. None (previously provided)

• The Establishment Card is required to obtain visa quotas.
• The Establishment Card Application is submitted automatically upon completion of the company registration.
• The Establishment Card is valid for 1 year.

Establishment Card in electronic form

1. Passport copy
2. Legalized diploma copy (if applicable)

• Dubai Media City sets the list of positions for which qualification must be verified through an educational diploma.
• A legalized diploma copy must be certified by the Ministry of Foreign Affairs of the issuing country, the UAE Embassy, the Ministry of Foreign Affairs of the UAE and Ministry of Education of the UAE and translated into Arabic.

Signed employment contract

1. Passport copy (main page and page with the UAE entry stamp)
2. Emirates ID copy (if the applicant was previously a UAE resident)
3. Legalized diploma copy (if applicable)
4. Digital passport-size photo
5. Completed Visa Application form containing the following basic information:
   • Service fee (regular or express)
   • Current visa status (if the applicant is in the UAE)
   • Religion
   • Native language
   • Marital status
   • Mother's and father's full name
   • Education (degree)
   • Position in the company
   • Conditions of cooperation with the company
   • Applicant contact details: email, phone number, permanent residence address in the home country and the UAE (if available)

• If an applicant received an E-visa while being inside the UAE, or entered the country by an Entry Permit, he/she has to stay in the UAE until he/she has a UAE resident visa (E-residency). However, if the applicant plans to leave the country before obtaining resident status, the Entry Permit/E-visa must be canceled, and a fee must be paid. The visa allocation process has to be started all over again.
• The applicant's passport must have a remaining validity of at least six months at the time of applying for the Entry permit/E-visa.
• A refundable deposit of AED 2,500 must be paid for each applicant.
• Dubai Media City may require additional documents, such as a copy of the home country ID, a Police Clearance Certificate, and others, depending on the risk level associated with the applicant's nationality.

Entry Permit/E-visa

1. None (previously provided)

• This step applies if the applicant is in the UAE at the time of applying for the E-visa.

Status Change document

1. None (previously provided)

Dubai Media City offers two options for undergoing a medical fitness test:

1. At the designated medical center within Dubai Media City:
   • 24 hours – AED 0 (included in the visa processing fee)
   • The results will be automatically uploaded to the AXS portal.
2.  Independently at any authorized medical center in the UAE.
   • The Medical Certificate must be uploaded to the AXS portal along with previously provided documents.
   • The cost of the fee may vary based on the location of the medical fitness test and the speed of processing results:
     • 24 hours – AED 320
     • 30 minutes – AED 750

Medical fitness test application with an appointment

1. None (previously provided)

Emirates ID application with a biometric data submission appointment

1. Original passport
2. Entry Permit/E-visa
3. Status Сhange document (if applicable)
4. Medical fitness test application with an appointment

• The purpose of the medical fitness test is to check for the presence/absence of infectious diseases that may pose a threat to public health in the UAE.
• The medical fitness test requires personal attendance and consists of two stages:
  1. Blood Test: check for HIV, tuberculosis, hepatitis B, and hepatitis C
  2. Chest X-ray: check for tuberculosis
• The medical fitness test takes about 30 minutes, while the rest of the time is spent waiting for the results.
• The validity period of the Medical Certificate is 90 days.

Medical Certificate

Personal documents of the applicant:

1. 1. Passport copy
   2. Entry Permit/E-visa
   3. Status Сhange document (if applicable)
   4. Medical Certificate

Corporate documents:

1. 1. License
   2. Establishment Card

• The Medical Insurance Policy must be uploaded to the AXS portal.
• The fee may vary depending on the chosen insurance company.

Basic Insurance Policy

1. Original passport
2. Entry permit/E-visa
3. Status Сhange document (if applicable)
4. Medical Certificate
5. Emirates ID application with a biometric data submission appointment

• The biometric data submission requires personal presence in Dubai and involves fingerprinting, which is used for identity verification.
• Waiting for the scheduled appointment for biometric data submission may take from 1 to 20 days, depending on the workload of the regulatory authority.
• Biometric data is not submitted if the applicant previously held a UAE resident visa.

Stamped Emirates ID application with a biometric data submission appointment

1. Stamped Emirates ID application with a biometric data submission appointment
2. Medical Certificate (if applicable)

• The visa (E-residency) is digital and does not need to be physically affixed to the passport.
• The validity period of the UAE resident visa is two years.

UAE resident visa (E-residency)

1. Passport copy

• Emirates ID plastic card is delivered within 5 working days to the address provided in the application for obtaining Emirates ID.

Emirates ID plastic card

1. Corporate documents:
   • License (if applicable);
   • Memorandum of Association and/or Articles of Association (MoA and/or AoA);
   • Certificate of registration (if applicable).
2. Personal documents of the shareholder, general manager, and bank account signatory:
   
   • Copy of the passport;
   • Copy of UAE resident visa (E-Residency);
   • Copy of Emirates ID;
   • CV (work experience, education);
   • Personal bank account statement for the last 6 months.
3. For the bank account signatory:
   
   • Proof of residential address in the UAE (utility bill or bank statement);
   • Contact information: email, UAE phone number.
4. Commercial site lease contract (office or special purpose premises).
5. Information about the company's planned transactions (jurisdictions, turnover, counterparties). The application form will be provided by UPPERSETUP.

• The bank is chosen on an individual basis, depending on the needs and profile of the company.
• The cost of assistance, required documents and the timeline for opening a corporate account may be revised depending on the selected bank and risk factors associated with the company's profile, including but not limited to the company's direction of business, the profile of shareholders and potential counterparties.

Corporate bank account details
Active access to online banking